... transforming organizations through people
Communicating
Effectively
In this workshop, you develop strategies for what gets communicated, to whom and in what form. You learn how to overcome barriers and improve communications using the tools provided.
Workshop Contents
- Recognize the benefits
of communicating up, down and across in an organization.
- Practice basic
communication skills such as body language and active listening.
- Use the right medium
for the message - when to use, when not to use, etiquette, tips and
techniques for:
- telephone
- voicemail
- written correspondence
- meetings
- Overcome communication barriers.
Developing Effective
Work Relationships
Managing Stress
in the Workplace
Resolving Conflict
in the Workplace
Delivering Unparalleled
Customer Service
Problem Solving and
Decision Making
Communicating
Effectively
Gaining
Cooperation
Managing Multiple
Priorities
Getting the Most
Out of Others
Coaching for
Development
Building
Effective Teams
Self-Directed
Work Team Process
Communiqué
Productions
Mailing Address: PO Box 13302
Hamilton, OH 45013-0302
Office Address: 270 Northland Blvd, Suite 211
Cincinnati, OH 45246
513-868-6700 Office number
800-378-2321(Outside Ohio)
513-868-0078 Fax number
info@jobtools.com
